Behavioural Insights for Public Integrity by OECD

Author:OECD
Language: eng
Format: epub
Tags: Governance
ISBN: 9789264297067
Publisher: OECD Publishing
Published: 2018-03-26T16:00:00+00:00

4.1.3. Strategy: Develop a strategic approach for the public sector that is based on evidence and aimed at mitigating integrity risks

The OECD Recommendation on Public Integrity recognises the relevance of a strategic and evidence-based approach within the public sector. The growing empirical evidence gathered by behavioural science researchers is already feeding into strategic approaches based on sound evidence. From a behavioural perspective, the fact that time pressures and unfavourable working conditions limit people’s capacity for self-control when confronted by opportunities for corruption (see section ‎2.2), argue for greater strategic planning and prioritisation within the public sector. Staff that are well-equipped, not overwhelmed and strategically guided are more resistant to the temptations of corruption.

However, empirical evidence shows that goals can also corrupt (Ordnez and Welsh, 2015[76]); (Welsh and Ordóñez, 2014[77]). Unrealistic goals create frustration and feelings of unfairness, which can serve as justifications for misconduct (see section ‎2.4). Faced with overly burdensome compliance rules, staff might cut corners to achieve performance goals and begin to tolerate non-compliance. Moreover, where performance evaluation is closely linked to the achievement of specific performance goals, staff might redirect all their efforts to achieving these performance goals rather than fulfilling their overall role. This often happens at the expense of overarching objectives – such as integrity.

A values-based strategic approach for the public sector –reflects integrity in the overarching strategy, as well as in management goals and performance appraisals. While the integrity-enhancing aspects of strategic management and performance evaluation are recognised, the potentially integrity-damaging aspects of over-compliance and frustration need to be acknowledged.

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